Information & Advice –
online, on the move, regional
Welcome to mbeon!
Our mbeon team can assist you in dealing with lots of issues around your arrival in Germany. We can advise you on topics such as Work and Careers, Learning German, Health and Housing. You can contact us online or you can get advice in person at an MBE Advice Centre.
This is how the App works!
The Migration Advice Service for Adult Immigrants (MBE) can help you quickly and easily with issues that living in a new environment brings with it. Use our advisory service on the move, via the app (Apple Store, Play Store) or at the MBE Advice Centres near you. The advice is strictly confidential, free of charge and independent.
Online Advice: This is how simple it is:
- Download app
- Select language
- Ask your questions
- An adviser will answer you in English or German within 48 hours (except at weekends and on public holidays)
Useful information, answers and orientation: mbeon is THE app for adult immigrants in Germany. It assists people with migration background in shaping their own life in their new homeland. Those seeking advice have direct access to opportunities for help and support with relevant information and the MBE advice service on the move via the mbeon app (Google Play, App Store).
What topics are you interested in?
We can provide you with information in these areas:
Work and Careers
- Online Advice: simply download the app and contact the advisers of the MBE Migration Advice Service – whilst on the move, quickly and easily. The advisers are available from Monday to Friday and certainly reply within 48 hours!
- Help on the Spot: MBE Advice Centres nearby (free and anonymous)
About the project
Previously, through the Migration Advice Service (MBE) for adult immigrants, it was only possible to obtain advice in person at one of over 700 MBE Advice Centres throughout Germany. The project „MBE online - mbeon“ establishes two additional communication channels. On mbeon.de/en advice seekers can obtain information online. They also have the possibility to chat directly with a counselor from an advice centre by using our app „mbeon“.The participating adivce centers are currently limited to the federal states of Baden-Wurttemberg, Bavaria and North Rhine-Westphalia. In the course of the year 2019, the project will be extended to the entire federal territory.
Associations taking part in the pilot are the Bund der Vertriebenen (BdV) [Federation of Expellees], the German Caritas Association (DCV), der Deutsche Paritätische Wohlfahrtsverband (DPWV) [Parity Welfare Association] and the German Red Cross (DRK). The German Red Cross is responsible for coordinating the project. Additional sponsors of the MBE are invited to collaborate in the project.
"mbeon" is supported by the Federal Office for Migration and Refugees (BAMF). Funds for implementing the project have been provided by the German Federal Ministry of the Interior, Building and Community (BMI).
About the MBE
The “Migration Advice Service for Adult Immigrants” (MBE) is a central advisory and support centre for people in Germany with migration backgrounds. It advises and assists them on many day-to-day issues of living in Germany. There are more than 700 regional MBE Advice Centres and more than 550 mobile counselling teams.